Tail Activewear is located at the intersection of performance and fashion.
Our garments are always designed to perform as well as the people who wear them. We maintain the critical balance between fit and function with keen attention to things like moisture management, wind and rain protection, anti-microbial fabrics and constructions that minimize friction and fabric creep. Our driving objective from concept to design, and from testing to production, is user comfort.
On the fashion front, we prove every season that style and performance are mutually achievable goals. We understand that the right look breeds a self assuredness that translates into a measurable advantage on course and court.
For 35 years, Tail has created styles that have spawned a legion of loyal customers who will settle for nothing less. They rely on the over 2,000 private clubs and specialty retailers who carry our product to provide them with the latest from our diverse catalog.
In 2008, Tail was acquired by a dedicated group of investors and managers, determined to build on the Tail legacy. Our vision is to drive the company to the upper right where high performance and high fashion co-exist in perfect symmetry. We are determined to perpetuate legendary Tail style in apparel that allows today's player the freedom of movement and flexibility to excel, and to declare, "I Can, I Will".
We accept all returns for merchandise that has not been worn and that has the original tags attached. Defective merchandise may also be returned for a full refund. Further, we provide a prepaid return label to make returning even easier…and free to you.
On the outside of your package, under a clear envelope, you will find a prepaid return shipping label and returns form. Please fill out the form and indicate whether you would like a credit or exchange. If you would like an email confirmation of the credit, please include your email address on the form. You may call UPS to schedule a pick-up, or simply drop the package off at a UPS box or store.
You may track your return by keeping a copy of the return shipping label, or by writing down the tracking number, and visiting www.ups.com. After the return is received at our warehouse in Miami (up to 7 days from the time you shipped it), it typically takes 2 to 3 weeks for the credit to be made to your account. Some credit cards companies take several additional days to weeks to reflect the credit.
Yes, there is a flat rate international shipping charge of $25.00 per order. We ship anywhere that UPS can ship. Please be aware that there may be customs fees charged by your country that Tail is not responsible for. We do not pay return shipping costs for items that are returned or exchanged on international shipments.
We use UPS as our shipper. After you receive your shipping confirmation/tracking information, you can track your order at (www.ups.com). UPS does not deliver to post office boxes, please include a physical street address. Orders are shipped Monday-Friday. Expedited orders include business days only. In other words, an order placed on Friday evening for which overnight delivery is requested will be shipped on Monday via overnight delivery for Tuesday.
Expedited orders received by 3 p.m. are guaranteed to ship on the same day. Orders shipped using our free ground service typically ship within 24 hours.
Have the Tail retailer call our Customer Service Department to special order it for you. You can also check here, online, for the style and size you may be looking for.
Ask the gift buyer where they purchased the item. Contact the place of purchase for information regarding their exchange policy. If it is a style that we also have in stock, you may also contact us for any exchange.
Most of our sizes run XS-XL and 2-18 (size 20 and XXL are available in specific styles). If your store does not carry your size in an item, please ask about their special order policy. You may also check back here as we continually update availability.
Tail's fashion merchandise is created on a seasonal basis. Our colors and styling will change to reflect the latest trends and fashions. We strive to keep our fit consistent and use many of our most successful styles and fabrics from season to season. Our Essentials line is a collection of styles and colors that are in stock on a year-round basis. Visit your nearest Tail retailer or check back here to see the latest collection.
Please contact us at info@tailactivewear.com and give us the names of cities in close proximity to you. We will contact you with the closest Tail retailer.
If you are interested in employment opportunities at Tail Activewear, please e-mail your resume to hr@tailactivewear.com. We can also provide you with a list of open positions if you submit an email to that address.
As is the case with all Internet sites, it depends on your location and the states in which the retailer has a presence. The shopping cart will automatically calculate and apply sales tax where necessary.
By mail:
Tail Activewear
2105 NW 86th Avenue
Doral, FL 33122
305.638.2650
8 Mall Court
Savannah, GA 31406
