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Styles sold as “Final Sale” are not eligible for return or exchange. Re:do coverage does not apply to Final Sale items.
If you purchase the Re:do $2.98 unlimited free returns & exchanges protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for a full refund to your original payment method or store credit or exchange and receive a pre-paid label through the Re:do return portal. The returns & exchanges protection applies only to the order with which it was purchased.
For more details on our shipping and return policy and to download the return form to include in your package, please visit: https://www.tailactivewear.com/pages/shipping-returns
To start your online return please click here.
Tail offers free standard shipping for any orders over $100 (cart subtotal after discounts have been applied) shipped within the continental United States! Orders less than $100 will be shipped at a flat rate of $5.95 for UPS SurePost delivery. Orders for Hawaii or Alaska will ship using USPS Priority at a flat rate of $10.00.
Expedited orders received by 2:00 pm EST Monday through Friday are guaranteed to ship the same day, excluding holidays. Expedited shipping is not available outside the continental United States.
Tail charges a flat rate of $25 to any country that UPS can ship to. Any applicable duties and taxes will be calculated and displayed during the checkout process. We are partnered with Zonos, an international checkout feature that allows for duties and taxes on orders to be paid upfront instead of after the package has already landed. The duties and taxes assessed are determined by UPS in conjunction with your country’s laws, so any taxes and duties that are defined are in no way determined by Tail nor does our company benefit from these charges. Any monies collected for duties and taxes are paid to the government. Tail is paid only for the goods sold and the $25 USD shipping fee.
To start your online return please click here.
If you purchased the $2.98 unlimited free returns & exchanges protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for a full refund to your original payment method or store credit or exchange and receive a pre-paid label through the Re:do return portal. The returns & exchanges protection applies only to the order with which it was purchased.
If you did not purchase the $2.98 free returns & exchanges protection at the original time of checkout, you will be still be able to process your return or exchange through the Re:do return portal; however, you will be responsible for the return shipping label fee at a discounted rate.
For purchases made with a gift card, the refund will go back on to the gift card(s) used for the original purchase. If returning an item greater than 120 days old, please provide personal identification to receive a refund via a Tail Activewear Gift Card. Gift Cards cannot be redeemed for cash. If returning a gift, you will receive your refund only on a Tail Activewear Gift Card. Unfortunately, we cannot refund original shipping charges. Refunds on credit cards can take up to 10 business days to post to your statement after they have been issued back to your original form of payment.
If you prefer, you may choose the return shipping service of your choice and a full refund for merchandise returned will be processed. Please choose a return shipping service that provides tracking information. Returns and exchanges should be shipped to:
Tail Activewear
ATTN: Internet Returns
2105 NW 86th Avenue
Doral, FL 33122
Download the return form to include in your package here.
| SIZE | SIZE | BUST | WAIST | HIP |
| XXS | 00 | 33" | 26" | 35.5" |
| XS | 0-2 | 34" | 27" | 36.5" |
| S | 4-6 | 35" - 36" | 28" - 29" | 37.5" - 38.5" |
| M | 8-10 | 37" - 38" | 30" - 31" | 39.5" - 40.5" |
| L | 12-14 | 39" - 41" | 32" - 34" | 42" - 43.5" |
| XL | 16-18 | 43" - 45" | 36" - 38" | 45.5" - 47.5" |
| XXL | 20 | 47" | 40" | 49.5" |
I wasn’t sure how jacket would fit and if skirt print would go with my top.
So nice to have this minimal return fee option.
Not needed
It was perfect as I ordered the onyx jacket and exchanged it for the navy blue when I realized I already had two black jackets. The navy blue jacket arrived in about a week, in time for Mother's Day and fits perfectly and is very cute.
If you do not like order, easy to return
I ordered the wrong size and was able to return it with no additional fees
