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We want getting your Tail favorites to feel as easy as wearing them. Below you’ll find everything you need to know about shipping, delivery, returns, and exchanges.
Please note: Due to the incredible response to Tail’s relaunch, some orders may require a little extra processing time. Our team is working hard to get every order on its way as quickly as possible, and we truly appreciate your patience and support.
Enjoy free standard shipping on U.S. orders over $79 after discounts are applied.
For orders under $79:
Continental U.S.: $5.95 flat-rate shipping
Alaska & Hawaii: $10.00 flat-rate USPS Priority shipping
Orders placed Monday through Friday typically ship within 48 hours, excluding weekends and holidays.
Most continental U.S. orders are shipped via UPS. Delivery times vary by destination and may be affected by holidays, weather, and carrier delays.
Please refer to the shipping map below for estimated business days in transit.
Need it sooner? Choose from the following expedited options at checkout:
3-Business-Day Shipping: $20.00
2-Business-Day Shipping: $30.00
1-Business-Day Shipping: $40.00
Expedited orders placed by 2:00 PM EST Monday–Thursday or by 12:00 PM EST on Friday will ship the same business day, excluding holidays.
Expedited shipping is available within the continental United States only.
Tail ships internationally to countries serviced by UPS for a flat rate of $25.00.
International customers are responsible for any applicable duties, taxes, customs fees, or import charges collected at delivery.
We want you to feel confident in every Tail purchase.
For added peace of mind, you may add Free Returns & Exchanges for $3.98 to your order at checkout. When purchased, eligible items can be returned or exchanged without additional return shipping fees.
We are confident in the quality of our products and want you to be satisfied with your purchase. If you have any questions about fabric or fit before placing your order, please reach out to our customer service team here.
To start an exchange / return an item please request a return here.
If your order arrives with an item missing or you receive an incorrect item, please contact us within 14 days of delivery.
Reporting the issue within this timeframe allows our team to quickly review your order and arrange a replacement or refund when eligible.
Requests submitted after 14 days may not qualify for a replacement or refund.
Have a question about shipping, sizing, returns, or your order?
Our Customer Service team is here to help.
| SIZE | SIZE | BUST | WAIST | HIP |
| XXS | 00 | 33" | 26" | 35.5" |
| XS | 0-2 | 34" | 27" | 36.5" |
| S | 4-6 | 35" - 36" | 28" - 29" | 37.5" - 38.5" |
| M | 8-10 | 37" - 38" | 30" - 31" | 39.5" - 40.5" |
| L | 12-14 | 39" - 41" | 32" - 34" | 42" - 43.5" |
| XL | 16-18 | 43" - 45" | 36" - 38" | 45.5" - 47.5" |
| XXL | 20 | 47" | 40" | 49.5" |
| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Nice material, great length, pockets are a bonus!!
Bought both blue and black colours.
| Sizing |
Rated -1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Super cute but this style runs very small. I’m very bummed because I know the right size would look great. I am normally between a small and medium. I bought a medium but need a large :/. Since I bought them on sale they are unfortunately not returnable.
| Sizing |
Rated -2 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Have a pair in black and navy. Wish they offered other colors. Great for walking or pickleball.
| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Great shorts - wish Tail also made them in white too!
| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Best shorts ever!!! Wish they were also in white!!
| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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